Mike Hughes, Starbucks director of Infosec speaks about the company’s partnership with Shape in eliminating Gift Card fraud.
Over half of all online fraud occurs because fraudsters are using stolen data to appear like real customers (this is also known as “clean fraud.”) Shape distinguishes fake users from real ones before they have the chance to commit fraudulent transactions.
Gift cards are enumerated on websites and then resold to unsuspecting victims on third-party marketplaces. Retailers and e-commerce companies rely on Shape Enterprise Defense to prevent gift card cracking attacks.
Every website that is built for users gets abused by attackers using automation. Shape offers comprehensive anti-automation technology that is built on the same platform that defends 20% of Fortune 500 brands from imitation attacks.
Fraudulent login attempts exceeded a million per day and made up over 90% of the traffic to the login URL.
Traditional defenses, like web application firewalls, intrusion detection and prevention services, and fraud analytics, failed to prevent these ongoing automated attacks.
The Fortune 500 retailer deployed the Shape solution and completely eliminated account hijackings.